Family Support and Early Help.

My name is Mrs Nelson and I help support families at Cranmore Infant School.

I can provide support and point you in the right direction for any support that is available within the community.
No problem is too small, and support is available for any family that requires it. 

We support with:

• Attendance concern
• Emotional difficulties
• Family conflict, separation or bereavement
•  Housing and financial difficulties.
• Additional needs within the family.
• Parental mental health

About Me
I have worked at Cranmore Infant School since 2021 and work in a variety of roles within the school.
These include teaching assistant and offering SEND support to children.
Additionally, I have done training regarding Autism and children’s SEMH needs.
I am here to not only offer support to children but also their families and am happy to listen to how I can help and offer the support that is required.
How can you contact me?
If you require an appointment to discuss how I can help, no
problem is too big or small, please email the office for my attention at office@cranmore.solihull.sch.uk or call us on 0121 7053443 and I will get back to you to discuss a time that is mutually convenient.
I am here to listen and to offer support and guidance.

If you would like some support and/or advice please fill in the forms below and send/email back form my attention (Forms available from the office if needed)

• Parent letter about referal forms
• Parent pastoral referal form

Family hub centres

Family Hubs are local centres where children, young people, parents, and carers in Solihull can access support and take part in fun activities!
Examples of support services include:   

• Health visiting and midwifery
• Parental guidance and wellbeing
• Special Educational Needs and Disabilities (SEND)

There are four main Hubs in Solihull, three of which are operated by Solihull Council:

• Elmwood in Smith's Wood
• Evergreen in Kings Hurst
• Hatchford Brook in Elmdon
• Riverside in Chelmsley Wood

Link to the updated timetables for the hubs - CLICK HERE

There is also an Outreach Hub available at Shirley Heath Junior School. You will find the timetables on our school website Cranmore Infant School B90 - Family and Community support or on our notice board in the reception area.

USEFUL CONTACT NUMBERS AND WEBSITES for support

Family Information Service- 0800-389-8667 or 0121-704-6008
Children’s Services- 0121-788-4300 or 0121-605-6060
Crisis Hotline Homeless- 0121-348-7950 or 0121-717-1515
Crisis Hotline Personal- 0121-507-0707 - https://www.bsmhft.nhs.uk/service-users-and-carers/how-to-get-urgent-mental-health-help/
Citizen’s Advice Line- 0300-330-9019 - http://www.casb.org.uk/
Solihull Library- 0121-788-4380
Women’s Aid- 0808-800-0028/ 07891492327 - https://www.womensaid.org.uk/
Solihull Mental Health out of hours- 0121-301-0000
Solihull Mind - http://www.solihullmind.org.uk/
Solihull Housing- 0121-717-1515 - https://www.solihullcommunityhousing.org.uk
Debt Advice- 0121-717-1515 - www.solihullcommunityhousing.org.uk/tenants/money-advice/
Health Visitors- 0121 726 6755 or 0121 726 6756
National Domestic Violence Helpline – 24hour free phone- 0808 2000 247
Solar (mental health support) - 0121-301-2750 https://www.bsmhft.nhs.uk/our-services/solar/
Solihull Admissions- 0121-704-6693
Solihull MIND- 0121-742-4941
SEND Team- 0121-704-6690
School Nurse Team- 0121 726 6754 - https://www.swft.nhs.uk/our-services/children-and-young-peoples-services/school-nursing-solihull
Alcohol, Drugs and Gambling Support - https://aquarius.org.uk/
Solihull Family Hub - Solihull Family Hubs | Solihull Metropolitan Borough Council
Forward Thinking Birmingham - https://forwardthinkingbirmingham.nhs.uk/
Marriage and relationship counselling - https://relatebirmingham.wordpress.com/
Carers Advice - https://solihullcarers.org/